You should phone the national UK TNT customer service department on their freephone contact number 0800 100 600 for a quote on the cost of their express service, to request tracking updates or to book a redelivery if the courier company have not been able to delivery an item.
Customer Services – 0800 100 600
You should call the UK TNT customer service team using the following freephone contact number 0800 100 600 if you have any enquiries about using the courier company. For instance, callers can receive a quote on the cost on using the same day service to transport a parcel across the UK before asking how to order TNT stationary to help properly package it. Alternatively, if you would like to ship an item abroad then you can get in touch to discuss the cost of an international express delivery and whether you will also need to purchase postal insurance to use the service.
Moreover, if you are a customer and would like to monitor the location of a parcel in transit but have lost your tracking number to do so, you should ask a TNT representative for over-the-phone assistance. Alternatively, you may wish to contact the customer service department to enquire about a surcharge that has appeared on your invoice. It is also possible to register a complaint on this number, particularly if you would like to claim a refund in the instance that your item has been damaged in transit.
Technical Support – 0800 100 600
You can also contact on TNT for technical support by calling the following freephone number 0800 100 600. A customer service advisor will be able to provide a range of troubleshooting assistance, and can help customers with their account login or provide support with the online track and trace service tool. You should also call TNT if you would like to ask for a link to download a returns label so that you can send any incorrect deliveries back to a collection depot.
Call Costs and Contact Hours
TNT uses a freephone 0800 number meaning that calls will be completely free of charge for customers using a UK mobile or landline phone. You can contact the TNT customer service department throughout the standard working week as their call centre is available to take calls during the opening hours of 8:30am–5:30pm Monday to Friday.
TNT Phone Numbers
|TNT Department||UK Contact Number||Opening Hours|
|Customer Services||0800 100 600||8:30am–5:30pm Monday to Friday|
|TNT Head Office||01827 30 30 30||8:30am–5:30pm Monday to Friday|
|Technical Support||0800 100 600||8:30am–5:30pm Monday to Friday|
TNT Head Office Address
If you have cause to contact the TNT UK Head Office, you can do so on their telephone number 01827 30 30 30, or by sending any written correspondence to the following postal address: TNT, Express House, Abeles Way, Atherstone, CV9 2RY, United Kingdom.